What are the cancellation policies at The Lazy Pandas?
We would love to cater to our Pandas, but in case there are unavoidable circumstances, our simple
cancellation process makes sure you receive a quick confirmation and fast refunds.
Cancellation made before 30 Days – 90% Refund, Cancellation made within 21-29 Days – 75% Refund,
Cancellation made within 15-19 Days – 50% Refund, Cancellation made within 14 Days – No Refund
If train tickets are a part of the package you booked then the train ticket refund amount from IRCTC
will be credited to your bank account once received.
Tickets Cancellation Charges + Agent Charges will cost extra Amount which will be deducted from the
amount received from IRCTC.
How do I cancel if I booked at The Lazy Pandas?
You can apply for cancellation by calling our Helpline Number at 9913842844 / 9173879764 between 11:00
AM to 06:00 PM Monday to Friday. Alternatively, you may email us at thelazypandas2011@gmail.com
How much time does the process of refund take at The Lazy Pandas?
Your refund process will take 7-15 working days from the date of applying for the refund.
In which mode my amount will be refunded?
Your payment will be refunded through UPI mode.
What is the process of rescheduling my booking for a different date.
Rescheduling dates within the same trip – 20% of trip charges. – Subject to availability*
End moment rescheduling i.e. 15 days before is not possible, in that case, it will be dealt as per our
cancellation policy.
With respect to amount paid as a booking token i.e Rs 1500, in case of cancellation will be
non-refundable in all scenarios.
Your booking is Non Transferable.
Once the trip is rescheduled, traveller cannot cancel the trip, if it is cancelled no refund is
given at any point of time.